Who we are

MeltingSpot (the "Platform") is published by MeltingSpot SAS with capital of €98,408.00, represented by Benoit Chatelier.

Our head office is located at 15 avenue de Pierre Plate, 44510 Le Pouliguen, and we are registered with the Registre du Commerce et des Sociétés de Saint-Nazaire under number 841 913 239.

You can contact us at any time at [email protected].

What is the purpose of the terms?

The trust you place in us every day is our priority. That's why we do our utmost to ensure that you can maintain this trust on a day-to-day basis, which of course means respecting our Terms and Conditions of use ("Terms").

The Terms, which apply to our Platform are intended to set out the rules that you must observe when using it, in the knowledge that any use of the Platform implies unreserved acceptance of the Terms.

You hereby acknowledge that you have read and understood the Terms prior to using our Platform and that you have all the information and skills necessary to ensure that the services provided correspond to your needs.

What are the conditions for opening an account?

To create an account on our Platform you must be a natural person, of legal age, with full legal capacity to enter into commitments under the Terms.

Your account is strictly personal. You therefore undertake to provide the identification data required to create your account in a personal, correct, accurate and truthful manner. You must also inform us of any changes to the information required for normal use of the Platform.

You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your terminal (e.g. tablet, mobile, etc.). If you have any doubts about the vulnerability of your account or the confidentiality of your access, you must change your password and/or contact our support department as soon as possible. Otherwise, and to the extent permitted by applicable law, you are responsible for all activities that occur under your account.

We recommend using a complex password (made up of numbers, upper and lower case letters and punctuation marks) to increase account access security, and changing your password regularly when accessing your account settings.

What are our commitments?

We do our utmost to provide you with a quality service, accessible 24/7, offering accurate and precise content, free from any risk of technical failure.

However, as there is no such thing as "zero risk" when it comes to information technology, we cannot be held liable for any loss or damage that may arise from using the Platform as we cannot be held responsible for any errors, unavailability or interruptions that may occur on our Platform or in the event of a virus being accessible from our Platform. Nor shall we be liable for any delay or inability on your part to perform your obligations under the Terms if the delay or inability results from any cause beyond our reasonable control.

Nor are we responsible for any hacking, errors or viruses that may be installed on your terminal and affect the service, or for any steps or actions taken or omitted by a system administrator.